FAQ

  • We offer two shipping options at checkout:

    • Free Shipping (No Tracking)
      To keep costs as low as possible, our free shipping option is mailed through USPS without tracking. While this helps us offer free delivery, it also means we cannot provide updates once your order has been sent. Estimated delivery time is usually 5–15 business days but we have seen some lengthy delays with USPS shipping for various reasons.

    • Tracked Shipping ($5)
      If you’d like delivery updates, you can select our tracked shipping option at checkout. This uses USPS Ground Advantage, includes tracking, and generally arrives faster.

    Check out our Shipping Policy if you have more questions about processing/shipping times.

  • Pre-order items ship at a later date. Estimated ship dates are listed on the product page and in your order confirmation email.

    If your order includes both in-stock and pre-order items:

    • In-stock items will ship immediately using your selected shipping method.

    • Pre-order items will ship separately once in stock via free USPS First Class (untracked).

    Following us on Instagram/Facebook and signing up for our newsletter are also great ways to stay updated on shipping status of pre-orders.

  • The Story of Christmas and The Story of Easter are available on Yoto’s store.

    As of now The Old & New Testament cards are only available on our site.

    Be sure to follow us on Instagram/Facebook and sign up for our newsletter to stay tuned for any changes!

  • At this time, international orders are available by request only so we can ensure reliable, fully tracked delivery.

    Pre-order items are not eligible for international shipping.

  • These are retelling of Bible stories so you won’t hear one version word for word but we primarily use the NIV and ESV. You’ll hear Scripture references for each story right at the beginning!

  • Chrissy currently attends a non-denominational church and Joy attends a PCA church. 

  • We hold to the sovereignty of God, the saving work of His Son, and the inerrancy of Scripture.

    You can also follow us on Instagram/Facebook for more insights into who we are and what we believe!

  • The digital download includes the MP3 files. At this time we don’t provide our artwork for MYO (Make Your Own) cards.